“You have set a high standard!
I would like to extend my thanks and compliments for the work provided by Antonio Gaston and his assistant Eddie during the installation of the new A.C. unit at my home, June 22, 2012. They both arrived at my home as scheduled at exactly at 8:00 a.m. and politely and professionally introduced themselves. They explained what they were going to do, where they needed to go in my home to get it done, and asked if I had any questions. They then began work immediately... ”
Kevin J. Copestick, Tampa, FL
“Some people just do more...
Please be advised that your service mechanic Jack (don't have his last name) has possibly saved me from a major catastrophe at my home. Yesterday May 12th he came by to service the Trane Air Conditioner I bought from your company last June. While attending to the condenser outside he noticed a natural gas odor in the area and that there was rust at the base of the gas piping as it came out of the ground from the gas meter a few feet away.
In response I called... ”
Charles Bowers, Tampa, FL
“This is the way businesses should do business...
I just had a new Trane air conditioner and gas furnace installed and want to compliment Jason and Carlos for their superior work ethics. They worked very efficiently and were very knowledgeable. I am so impressed with Air Masters that I will surely tell everyone I know. This is the way businesses should do business. I'm so pleased. Thank you. ”
“They were courteous, polite, and dedicated to the job...
My husband & I would like to let you know what good workers Rey & Chris are. They installed our new duct work last Thur., and they couldn't have been nicer or better workers. They were courteous, polite, and dedicated to the job. They worked until 9 p.m. in order to give us a cool house. They are outstanding employees that should be valued.
We appreciate having such nice, hard working men here to do the job. By the way, the airflow is... ”
Mr. & Mrs. Charlie R., Brandon, FL
“ Carlos, Zack and Raul were very meticulous on their work.
I had the greatest experience with the crew that came over to chance the entire A/C unit in your old house. Carlos, Zack and Raul were very meticulous on their work. Carlos was very informative on what he was doing and why he was doing certain things. The unit has a very professional installation and looks much less cluttered than what it did before.
Please give those guys a praise on my behalf. I’m sure if it is coming from you... ”
“I will be telling all of my family and friends about your company...
I recently had one of your techninians come to my house to troubleshoot an air conditioner that was installed by a different company. I have only had this system for 2 months, and it was not cooling properly. I had the technicians from the installing company out 5 times and they could not find the problem. Your technician, Brandon was able to find the problem in a short amount of time, and was very helpful and informative... ”
“ We are lucky to have such an understanding partner...
Wanted to say thank you for all your assistance with our problems. As you know it has been an ongoing set of problems that have cost us a lot of money this far to repair. Taking your time to talk with us and help work through this situation is very much appreciated. We are lucky to have such an understanding partner in this as well. I look forward to the first board meeting and sharing with the builder how great you and your associates... ”
“ Your quick attention saved us from the terrible heat in our home...
I would like to express my sincere thanks for your prompt response to our problem with our old air conditioner. Your quick attention saved us from the terrible heat in our home. From the initial phone call to request a quote from your firm to the final installation of the new unit, you handled the matter quickly and expertly. I would like to commend your installation crew (Mr. Carlos Ayala and his helpers) for the fine job... ”
Luis & Gloria Lamazares, Riverview, FL
“ I am very happy with the work Air Masters did for me...
I recently did business with your company for both a service call and an installation. I wanted to let you know that your employees in both cases did an excellent job representing your company. I had problems with both my A/C units and Brian was able to get one of them working properly. Unfortunately for me, the other unit was not easily repaired and a replacement was recommended. The installers that came to my house for that job were... ”
Richard A. Sanchez, Tampa, FL
“I called the after hours number and left a message.
Less than 15 min later, a very nice gentleman named David called...
This evening my A/C went out - didn't see anything wrong with the compressor or air handler, but the thermostat appeared to have no power. I checked all the breakers and everything was fine...I called the after hours number and left a message. Less than 15 min later, a very nice gentleman named David called and started asking me a few questions. And although they did have a... ”
You have set a high standard!
I would like to extend my thanks and compliments for the work provided by Antonio Gaston and his assistant Eddie during the installation of the new A.C. unit at my home, June 22, 2012. They both arrived at my home as scheduled at exactly at 8:00 a.m. and politely and professionally introduced themselves. They explained what they were going to do, where they needed to go in my home to get it done, and asked if I had any questions. They then began work... ”
William Denham & Raymond Lane, Tampa, FL
“ I can't tell you how very much we appreciate this...
We just wanted to take a brief moment to comment on the service we received today. Unfortunately, poor or average service has become commonplace these days. It was such a nice surprise when Eddie visited our home today! He was happy, smiled, and most of all - had excellent manners. I can't tell you how very much we appreciate this! ”
Bob & Heather McKnight, Odessa, FL
“I converted to the Everclean Green system in February 2007 and I am very pleased...
I have always valued quality in my home. The comfort, health and happiness of my family are very important to me. When I had my home built ten years ago, the first thing I did was to get a top of the line water softener/filtration system to offer my family safe and tasty water. Good decision. What I didn't know was I had options on my air quality also; and, air is even more a health and comfort factor to me... ”
“I would recommend them to anyone that wants first class service...
Air Masters of Tampa has been our HVAC vendor for more than a year now. All the technicians present themselves in a professional manner, at all times, in all our facilities. As we have many residential client properties, it is imperative that response for emergency repair to these 24/7 facilities is handled expeditiously. The sales people at Air Masters, along with repair personnel and management, are kind and courteous when... ”
Ray Aaclair, Facilities Coordinator/Fleet Manager Harbor Behavioral Health Care Institute
“ I recommend Air Masters for any Mechanical Contracting or HVAC project...
We have worked with Air Masters of Tampa Bay, Inc. for many years, and as always, their dedication to service has always made the difference. They have worked with us on several UPS store projects, which have to be completed in a timely manner. Some of the qualities that we enjoy the most are their attention to detail, professionalism, and knowledge level of their team. I recommend Air Masters for any Mechanical... ”
William Pugh, President LTL Construction Co.
“ I recommend Air Masters for any Mechanical Contracting or HVAC project...
Just a word to compliment you on your service tech, Brandon Page. I just had a triple by-pass heart surgery and can't handle any excessive heat - Brandon stayed at the job during a massive rainfall so I would have air conditioning. He was polite and knowledgeable in his work. I am very pleased with the service provided! ”
T.G., Residential Customer
“ I look forward to a long period of reliable service from this unit...
Thank you for installing the Trane AC system at my residence...the unit has worked perfectly since it was installed and I am very happy with it. It is powerful and very quiet. I look forward to a long period of reliable service from this unit. Thank you. ”
M.B., Residential Customer
“We were singularly amazed and pleased at the performance...
I did want to write to you and comment about how much we are enjoying our new Trane Heat Pump and Air handler system, complete with the new Everclean Green system technology. Several on-line systems recommended six local dealer/installations. Air Masters was one of these. We also obtained several bids from dealers out of the phone book for a total of nine bids with six different A/C brands. Although your suggested price was not the... ”
R.E.F., Sun City Center, FL
“All of the Trustees here at Hope Lutheran are more than pleased...
I would like to take the time to express my gratitude to you and your workers for a job well done. You and the crew that actually did the job were a pleasure to work with, especially "Jorge" whose workmanship was exceptional. Not to mention the timely manner in which it was done. I really appreciate the concern you and your workers have for your customers. Just looking at the completed job shows just how your people are... ”
Mickey Mundy, Head Trustee of Hope Lutheran Church
“ They were prompt, polite and courteous, beginning the job exactly on time and finishing a half day ahead of schedule...
The Air Masters team members that replaced the aging air conditioner and furnace in our home with a new Trane system are to be commended for delivering exceptional service while displaying superior knowledge, professionalism and courtesy to my wife and me. Their commitment to quality is without peer. In addition to being the most courteous salesman we have ever worked with... ”
D.S. Franks & Associates, Inc.